FAQ

TRU Simulation® provides a full range of flight simulation training devices, including cockpit procedural trainers, desktop trainers, Flight and Navigation Procedures Trainer (FNPT) II devices, virtual reality solutions, Flight Training Devices (FTDs) and Full Flight Simulators (FFSs). We produce simulators for both fixed wing and rotary wing aircraft across civilian and military markets.

Generic simulators model a category and class of aircraft, such as a piston fixed wing, single engine aircraft, rather than a specific model. They use an aerodynamic model similar to the real aircraft but not matched exactly. Type specific simulators model the exact make and model—such as a Cessna 172S® single-engine, fixed wing aircraft or Bell 525™ helicopter. In general, generic simulators cost less and support fewer creditable training tasks than type specific options

Yes. TRU Simulation® can often upgrade or modify existing simulators. For TRU built devices, we offer upgrade packages to keep your system current.

If a simulator is used in a qualified training program, it typically requires qualification by the appropriate aviation authority. The device type and qualification level depend on the customer’s goals and budget. TRU Simulation® has decades of experience tailoring devices to customer needs and qualifying simulators through the FAA (U.S.), EASA (Europe) and other global regulators.

Virtual reality (VR) and artificial intelligence (AI) are advancing quickly, but flight training remains a highly regulated field. Aviation authorities are evaluating and adopting new tools, yet traditional training devices—particularly Level D Full Flight Simulators—remain essential for type rated aircraft training.

Simulator investments vary significantly depending on capability, complexity and certification level. Entry level devices designed for basic training represent a modest investment, while highly sophisticated, fully certified Full Flight Simulators require a substantially larger commitment. Organizations typically evaluate these devices not just by upfront cost, but by the long term value they deliver through enhanced training efficiency, safety and operational readiness.

Build time depends on device complexity, aircraft type and other factors. Most advanced simulators require 10-18 months from contract signature to final customer acceptance.

A written Request for Proposal (RFP) or Statement of Work (SOW) is helpful for defining requirements, but it is not required. TRU Simulation® is glad to review your needs and work with you to find the right solution.

Many simulators can be placed in existing buildings without modification. Larger or more advanced devices may require additional space or reinforced floors. TRU Simulation® provides a facility document outlining all requirements and can coordinate with your contractors as needed.

Simulators are reliable machines that require minimal maintenance. TRU Simulation® designs devices to be efficient and easy to service. Certified engineers are not required to operate or maintain the simulator. TRU Simulation trains your technician or IT staff on startup, shutdown and scheduled maintenance procedures. Our aftermarket support specialists are available day and night.

Staffing needs vary by device type. For example, Level D Full Flight Simulators require a simulator technician on-site during training. TRU Simulation regularly assists organizations with establishing new training operations and can provide tailored guidance.

Yes. TRU Simulation® provides worldwide support through a 24/7/365 telephone hotline, our TRU Connect™ customer portal and a global network of partners who deliver in region support when needed.

Yes. TRU Simulation® provides comprehensive hardware and software warranty for all simulators. The standard warranty period is 1 year for Veris™ and Flight Training Devices and 2 years for Full Flight Simulators. Afterward, support is available through service agreements.